PRIVACY AND PERSONAL DATA PROTECTION POLICY
- If you wish to proceed with the creation of a personal account by registering on the site, you will be asked for some personal information, such as your name and surname, your e-mail address, your date of birth and possibly other data that may be used for your personal identification.
- When you use the services provided by this site you may be asked to provide some of your personal information, such as your postal address, payment details when ordering from our online store, and your e-mail address when subscribing to newsletters. us (newsletter).
- If you wish to contact (in writing or orally) with the Customer Service Department of the Company we may store / register our relevant correspondence / communication, as well as any information that will be requested and are necessary for your best service and / or proof of it. our transactional relationship (eg in case you order products by phone, etc.).
- With regard to persons under 16 years of age, for each transaction with the Company, the consent of the persons exercising custody or parental care is required. It is also noted that our Company creates a customer profile. To ensure the parties and any communication and transaction between us, your data must be updated and true. Therefore, please inform us about any errors, omissions, changes in your data.
- Your IP address,
- The date and time of your visit to the Website,
- The referral URL (ie the website from which the user came),
- The pages you have visited on our website,
- Information about the device you are using and your web browser (web browser type and version, operating system, etc.)
- To manage your calls, to search for information in order to complete your requests, purchases and orders.
- To answer your requests and questions about our products / services as well as information and answers to your suggestions and comments on improving our products and services.
- For the management / sending / delivery of the order that you have made through our online store and / or by phone.
- To announce the results of the surveys, draws and competitions in which you may have participated.
- To assess your creditworthiness. For this we can possibly use the services of third parties.
- To analyze the traffic of our Website and improve your experience as well as to provide you with information related to products, services, special offers and promotions.
- For sending promotional emails with news and updates on products and / or services provided by the Company.
- For our internal operations and analysis such as internal management, fraud prevention, use of management, pricing, accounting, billing and control information systems.
- To resolve any disputes that may arise, troubleshooting, etc. In any case, you can change your preferences at any time by calling the number 2441021230, sending us an e-mail at info@escapeshop.gr or using the unsubscribe link at the end of each email you receive from us (unsubscribe).
- When contacting our store or our customer service staff and / or our call center, either for purchases or to express your opinion, complaints or comments.
- When you send us the postal address of issuing or sending an invoice or proof of service as well as home delivery details of your order.
- When you purchase a product and / or service to check your age and determine if you are legally permitted to enter into a valid contract with us or if the consent or signature of your parents / guardians is required.
- When you voluntarily subscribe to print or online catalogs to receive print, electronic or SMS information or other marketing material or to renew your preferences or to participate in contests, questionnaires and surveys.
- When you visit our website through which we collect, with your explicit consent, through cookies information from your terminal device, such as your Internet Protocol (IP) address, the operating system you use, the type and version of your browser ) etc. • When we receive documents, requests, orders, petitions, warrants, etc. third parties, such as supervisors, prosecutors, judges, tax authorities, to investigate crimes and protect you against fraud or the fight against all forms of crime and to prevent the infringement of legal property (protected intellectual property, software, music, etc.).
6. Minimize, save and delete your data
The Company will always ask you for the minimum required personal data required by law to connect to our online platforms and services, to purchase products / services, to communicate through websites with other users or to take part in competitions and promotions . Our Company keeps your personal data only for as long as it is required by the contractual terms of each service, in combination with the current legislation, based on the respective purpose of processing, while then it anonymizes or destroys them. You can ask us and find out what data we collect about you and correct or delete it by completing a relevant application that we have available, unless their maintenance is required by law for tax, evidentiary or judicial purposes and to prosecute illegal acts.
7. Cookies Policy
In accordance with the European Directive E-Privacy 2009/136 / CE (which will soon be replaced by the ePrivacy Regulation) and the 25.2.2020 Instructions of the APDPH, our website accepts the use of cookies. These are online tools for collecting and analyzing information from social networking platforms or partner third-party websites, in order to measure traffic, improve the functionality, content and overall appearance of our website and adapt it to the needs of our customers. When using our Website, your personal data is processed by third parties, such as social networks and search engines, e.g. Google Analytics, Facebook social plug-ins, etc., without any involvement, influence or control by the Company and are transmitted either inside or outside the European Economic Area (27 EU Member States plus Iceland, Liechtenstein and Norway), for which these third parties are solely responsible. If you do not wish third parties, such as Google, Facebook, Twitter, to receive information from your browser, when you visit the Company Website you may opt out of the terms and conditions provided by the Privacy Policy available on each such Website. third party. Although most browsers automatically accept the use of cookies, you can always change the settings on your computer by choosing not to accept cookies, or you may be asked to accept each one individually. However, you should be aware that this will limit the range of browsing capabilities available to you on any website and user experience.
8. Transfer your data to third parties
As a rule, our Company does not transmit your personal data to third parties, except when we act as intermediaries and to the extent that it is required to complete your order and fulfill requests regarding the services provided by us. Such third parties may be official state and supervisory bodies (eg prosecutors and prosecutors, Cybercrime Prosecution, APDPH, EETT, ADAE, supervisors) when we are called upon to comply with the law and to prevent to our detriment illegal actions of our customers (eg telecommunication fraud, insult, insult of personality, etc.). Third parties may also be telecommunications companies, television stations, cloud providers, professional associations, audiovisual content providers, etc. At our Company we select reliable providers and we try to set contractual restrictions on third parties who receive your personal data, in order to ensure their lawful use. However, we can not guarantee that they will not use or disclose this data without your permission. For this reason, we recommend that you carefully review the privacy practices of any third-party providers whose products or services you purchase through our Website. In order to process your data, we may need to transfer your information to other countries, including countries primarily within and outside the European Economic Area (EEA) based on EU adequacy decisions, corporate binding rules, standard contracts and approved codes of conduct.
9. Security of your Personal Data
In any case, we take the appropriate technical and organizational measures to ensure the confidentiality, integrity and availability of your data. We aim to ensure that your personal information is transferred, stored and processed in accordance with appropriate international security standards and procedures. The Company has trained and responsible staff, while recognizing the importance of protecting your privacy and all personal information. To this end, it has appropriate security policies and uses the appropriate technical and operational tools, such as anonymization, pseudonymization, data encryption, establishment of access levels, authorized employees, staff training, periodic audits, compliance with international security and business standards. Any partner who has access to the above information, uses it to serve exclusively the above purposes. We share the information you provide to us exclusively in the ways described in this Policy and in accordance with your express and specific consent per type of processing which you can at any time and freely revoke by contacting us.
10. View targeted ads
Once you have given us written consent we may use your personal information along with other information we have collected to display ads related to your obvious preferences on our Website or any other website. However, we do not use automated tools to track and evaluate your consumer profile and your general preferences with other personal information (such as your email address) to display ads or send you personalized offers. In addition, we do not share your personal information with third parties, so that they have the ability to send you relevant ads, unless you have expressly and in writing consented to this purpose. If you wish to stop sending us updates or offers, you can use the unsubscribe link at the end of each email you may have received from the Company (unsubscribe).
11. Links to third party websites
The Company Website may contain links to other third party websites, such as telecommunications companies, content providers, entertainment producers, professionals, transportation service providers, payment service providers, etc. which are operated and maintained exclusively by them and which we do not control, as mentioned above. Therefore, the Company bears absolutely no responsibility for the content, actions or policies of these websites. Please read carefully the respective data protection policies on the websites you visit, as they may differ significantly from ours.
12. Unsolicited commercial communication
The Company does not allow the use of our website or our services for the transmission of bulk or unsolicited commercial e-mails (spam). It also does not allow the sending of messages to and from our customers which use or contain invalid or falsified headings, invalid or non-existent domain names, techniques for hiding the origin of each message, false or misleading information or violate them terms of use of websites. We do not in any way allow the collection of e-mail addresses or general information of our customers and subscribers, through our Website or our services. We do not authorize or authorize any attempt to use our services in a way that could harm, disable, encumber any part of our services or prevent anyone wishing to use our services lawfully. If we consider that any unauthorized or inappropriate use is made of any of our services, we may, without notice, in our sole discretion, take the appropriate steps to block messages from a specific web space (domain), a server e-mail or an IP address. We have the ability to immediately delete any account that uses our services, which at our sole discretion, transmits or is associated with the transmission of any messages that violate this policy.
13. Contact for questions or comments
If you have questions or comments about this Privacy and Privacy Policy or you feel that we have not followed the principles set out in it, please call us at 2441021230, or send us an email at info @ escapeshop .gr or contact us at the following postal address: Agiou Serafeim 4, Karditsa, 43131.
14. Validity of Security Policy and Personal Data Protection
This Policy has been published by the Company and is subject to periodic improvement and revision.